faq

FREQUENTLY ASKED QUESTIONS

 

 

Below you will find answers to our most frequently asked questions, (really, we’ve heard them all).
But maybe you don’t like reading or you’re not tech savvy, or you’re just part of the .00029% of the worlds sick population that still enjoys making phone calls… in that case please click the “ANNOY US” button to find our contact information. 

 

How much is an Escape Room?

It’s way cheaper than you think. Unless you’re thinking $30-$40 per person, in which case it’s exactly what you think. We offer tiered pricing (dependent on how many players you bring with you). Try changing the number of players during checkout to see what you will pay for your group.

 

What if I’m not sure how many I will have in my group?

Please only book for the number of players that are SURE to attend. Anybody who is on the fence or decides at the last minute can  can be added at the door.
This is a non-refundable live event, we do not offer refunds for tickets that are not used.

 

Do I have to have a reservation?

Yep. It’s the only thing that stops us from watching The Office to let us know you’re coming. 

 

Can I cancel or reschedule my reservation?

Tickets are non-refundable, but we also have impossibly irresponsible friends (looking at you, Greg). If you need to cancel give us a call within 24 hours notice and we will do our best to work with you.

 

Can children participate?

Absolutely! Our games are great for all ages. But please remember that if they are old enough to run around, they’re old enough to break our stuff. 🙂 Therefore all participants on 1 or more legs will require their own ticket.  However you are welcome to bring your stroller and strap-on babies for free! 

 

Are the Escape Rooms SCARY?

We do groups of young kids every day! Our Escape Rooms are not designed to be a scary experience. That being said, neither is Nicholas Cage’s hair… if you’re really concerned give us a call and we will get you more insight. (on the games, not Nic Cage’s hair.)  

 

Do you offer special event packages?

Oh, we party. Last time Hans Gruber showed up with his friends, epic time. Check our the “special events” tab for some party options!

 

Will I have to play with Strangers?

Not a chance. Unless you consider someone in your group to be strange.

 

Are the games physically strenuous?

Nope. Not even a little. We are more like CrossSit. Fully wheelchair accessible.

 

How much time do we have in the Escape Room?

We ask that you arrive 15 minutes early to make up for your inevitable tardiness. We will do a quick orientation and then you will have 1 HOUR to complete your mission in the room!

 
 


HOURS

Sunday: 10 AM - 10 PM
Monday: 2 PM -  10 PM
Tuesday: 2 PM - 10 PM
Wednesday: 2 PM - 10 PM
Thursday: 10 AM - 10 PM
Friday: 10 AM - 11 PM
Saturday: 10 AM - 11 PM

 

Review Widget

lOCATION

4298 Katella Ave. (2nd floor)
Los Alamitos, CA. 90720
United States

CONTACT

714-660-0811
info@cinemaescaperooms.com

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Please see our
FAQ for answers to our most common questions.

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